When we changed our family car earlier this year we leased it through Stacey at Howletts. This was our first lease and we were a bit worried that it would be complicated and time consuming but Stacey's professional approach and efficient manner in dealing with our questions meant that it was quick and easy and in no time we had our new car and a good price for our old one.
In fact it went so well that I decided to change my Mini for an Audi TT. This time Stacey was set a bigger challenge. There was a long lead in time for the model that I first chose and I just could not wait that long. I was close to giving up and keeping the Mini but Stacey was determined to get me my car in the timeframe I had and she worked magic behind the scenes, e mailing at weekends and evenings with options and even while she was on holiday until in no time at all I had my fabulous TT Quattro Coupe. I would recommend Howletts for leasing and for trade in. Fair prices, friendly personal service and great aftercare.
Wendy Jarvis, Suffolk
Yet again an outstanding experience from Howlett Leasing. Stacey Howlett provides an excellent service from start to finish and ensures that every aspect of leasing a car from her company is seamless and problem free. This is my 2nd vehicle leased through them and I will most certainly be using them when my other existing leases are up for renewal as I am much more impressed with the standard of customer satisfaction received then with my other lease provider.
Molly Maid, Benfleet
I have no hesitation in recommending Howlett Leasing who have supplied our vehicles for several years. Every time they have made the whole process straightforward and simple with the minimum of fuss and just the right amount of help and assistance in getting the right vehicle for our work and the right deal for our budget.
Mr R Lewis, Trad Oak Carpentry, Essex
Mr Tuck had this to say - 'Thanks for all you help, another job well done. I am very pleased with the new car, I think this is Porsche number five that you have supplied for me over the years. I hope to be back for more in the future...well done everyone at Howlett Leasing'.
Mr R Tuck, M K Group, Norwich
FIRST CLASS SERVICE FROM STACEY AND HER TEAM, FROM INITIAL ORDER THROUGH TO DELIVERY, ALL QUESTIONS ANSWERED PROMPTLY, AND KEPT INFORMED THROUGHOUT, EVEN DELIVERED WELL BEFORE THE ESTIMATED DELIVERY DATE, CANT THANK THEM ENOUGH, VERY HIGHLY RECOMMENDED, WILL USE AGAIN.
Peter Cole, Manningtree
'I had been looking for a sound, value-for-money deal on a Mercedes. Having done extensive research I was impressed with a particular deal on offer which I saw online.
I had been referred to Stacey through a business colleague and thought I would see if she were able to match this deal and provide me with the service and care that my colleague had raved about.
Stacey came back to me and said that, unfortunately, that deal was not available, but to her credit, she went away and managed to get it honoured in full. This is all the more astounding as my brother is the dealer principal at a Mercedes dealership and couldn't get anywhere near the deal. In fact he can't believe I got it at all! This was all down to Stacey's help and persistence and professionalism.
I have since referred a number of colleagues to Stacey and am sure they will experience the same high standards of care that I have.
Thank you so much Stacey'
Mr Alec Cameron, Planning Matters, Glasg
The entire process of leasing a vehicle went smoothly from start to finish. Any queries were dealth with promptly. Great customer service, always accommodating and efficient.
C Callwood, A Callwood & Sons, Hereford
This is the second time I have used Howlett leasing as I was so impressed with the service the first time. Stacey is brilliant and would definitely recommend. She found me the best deal for my Fiat 500 and kept me informed, without hassling me like a lot of dealers do.
Just to say what great service from Howlett of Lavenham as well as Howlett Leasing. Very friendly and helpful.
Nicola Stratton, Sudbury, Suffolk
I choose the car partly on the recommendation of Stacey Howlett. You get a lot of car for the monthly fee.
Dealing with Howlett's was so easy, everything was done for us. Already being an existing client made the financial check even easier.
Ms Toni Russell, Soul Bros, Olney, Bucks
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