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18th Nov 2018 - Not sure how leasing works and need to speak to a human? Technology not working for you? Call us and we will guide and hand hold you through the whole process from quotation to delivery using our 28 yrs leasing expertise. Trust what our customers say and not us - take a look at our testimonials page to see more.
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Testimonials

Fantastic service from Stacey, when i ordered my car I was told because of the colour/trim choice I made that no vehicles of that colour/spec in UK. It would have to be a factory order and delivery would not be until December, we decided to wait as the colour was fantastic on that model.

So imagine my surprise when Stacey got in contact and said 'your car is ready when do you want it delivered', this was at the end of October a couple of months earlier than expected!

Thank you Stacey for all your hard work, and great service over the past few months, and for getting it for us at a very good price.

We highly recommend you to anyone thinking of getting a new car soon....First Class.

Mr Peter Cole, Manningtree

I have had my car now for 2 weeks and I absolutely love it. Thanks so much to Stacey for finding the right car at the right price and for making the whole process so easy. I can't recommend Stacey highly enough

Jane Gaynor, Suffolk

We have used Howlett Leasing for a while and always get a 5 star service from them. All staff are super helpful and pleasant to deal with and wouldn't go anywhere else for company vehicles.

Carly Smith- Ryan, Maldon

Having leased my second car from Howlett Leasing, I continue to be delighted with the service provided. I was kept informed throughout the process and I even get reminders from time to time to ensure that I am remaining within the mileage allowance set.

Great price car and fantastic customer service - Many thanks Stacey

Graham Austin, Suffolk

The entire process of leasing a vehicle went smoothly from start to finish. Any queries were dealth with promptly. Great customer service, always accommodating and efficient.

C Callwood, A Callwood & Sons, Hereford

Howlett Leasing was recommended to me by one of our employees who had used their service. I have to say that I was delighted with the service provided by Stacey, nothing was too much trouble for her and the car was delivered within the timescale, excellent!

The car we selected was the Skoda Superb Estate 2.0TDI CR SE; the car had an excellent write up in the motoring press:- (www.whatcar.com/skoda/superb/estate/review/) and for the price, delivered on space, comfort and value, the car suits ideally the needs of our sales rep travelling around the country visiting customers and prospects carrying sample products with him.

Delighted, thank you.

Sandy Lawson, Dynamite Baits, Nottingham

My first dealings with Howlett Leasing, having been recommended by a colleague, and I found them very helpful, accurate and delivered on time, not forgetting great pricing! I will thoroughly recommend this company to all my associates and look forward to continued business in the future.

Paul Trinder, Suffolk Ski Centre, Ipswic

Fantastic service from start to finish, Can not recommend Stacey and Howlett Leasing enough. Very personal and efficient with second to none competitive quotes.

Marcus Jorge, Essex

I have just had my Audi Q3 delivered on a business contract hire lease.
I would like to thank Stacey for all her patience in helping me to decide on this car and then finding it promptly for me.

Debbie Rosson, Essex

Just to say what great service from Howlett of Lavenham as well as Howlett Leasing. Very friendly and helpful.

Nicola Stratton, Sudbury, Suffolk

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Diesel Particulate Filter - DPF

FAQ - DIESEL PARTICULATE FILTER (DPF) What is a DPF?

A DPF is a clever part of a car’s exhaust which reduces diesel soot emissions by up to 80% The tough exhaust emissions standards introduced in 2009 for new cars effectively required the fitting of a DPF in the exhaust of diesel cars. In fact, many cars registered before 2009 will also have had one fitted too in anticipation of the change in standards. Despite the benefits of a vehicle fitted with a DPF, they can experience issues if the instructions in the vehicle’s handbook are not adhered to.

Typically these issues are derived from driving which is predominantly urban/stop-start, therefore changes to driving style may be required to keep the DPF working properly. If you are planning to use the vehicle mainly for town-based, stop/start driving it would be wise to seek the advice of local dealer or the manufacturer’s website for advice on suitability.

How does it work?

When the soot in the filter reaches a set limit the Engine Control Unit (ECU) will trigger a regeneration process to burn this soot off. If the journey is a bit stop/start or you take your foot off the accelerator while the regeneration is in progress, it may not complete and the warning light will come on to show that the filter is partially blocked. It should generally be possible to start a complete regeneration and clear the warning light by driving for approx 10 minutes at speeds greater than 40mph. However, please note, you should always refer to your particular vehicle’s handbook for vehicle specific information. Expensive repairs - If you ignore the warning light and keep driving in a relatively slow, stop/start pattern, soot loading will continue to build up and you can expect to see other dashboard warning lights start to come on too. At this point driving at speed alone will not be enough and you will have to take the car to a dealer for regeneration. If you continue to ignore warnings and soot loading keeps increasing then the car won’t run properly and the most likely outcome will be that you will have to get a new DPF which could cost a significant amount.

Check the handbook - If you lease a car with a DPF,  it’s important to read the relevant section of the vehicle handbook so that you understand exactly what actions to take if the warning light illuminates and how, if at all, your driving style may need to be adjusted to ensure maximum DPF efficiency and life. In most cases there is only a relatively short time between the DPF being partially blocked and becoming so blocked that it requires manual regeneration. Some vehicles use a special fluid for regeneration the cost of which may not covered by all maintenance contracts.

Removal is not a legal option.  It is suggested from time to time that the answer to failed DPF regeneration is get the DPF removed from the exhaust system rather than pay to get it repaired/renewed. Indeed there are companies advertising just such a service including reprogramming of the engine management software, but is it legal? DPFs are fitted to meet European emissions regulations designed to reduce vehicle emissions of particulate matter (soot) associated with respiratory disease and cancer. According to the Department for Transport, it is an offence under the Road Vehicles (Construction and Use) Regulations 1986 to use a vehicle which has been modified in such a way that it no longer complies with the air pollutant emissions standards it was designed to meet. Removal of a DPF will almost invariably contravene these requirements, making the vehicle illegal for road use. MOT From February 2014 the inspection of the exhaust system carried out during the MOT test will include a check for the presence of a DPF. A missing DPF, where one was fitted when the vehicle was built, may result in an MOT failure.

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