When we changed our family car earlier this year we leased it through Stacey at Howletts. This was our first lease and we were a bit worried that it would be complicated and time consuming but Stacey's professional approach and efficient manner in dealing with our questions meant that it was quick and easy and in no time we had our new car and a good price for our old one.
In fact it went so well that I decided to change my Mini for an Audi TT. This time Stacey was set a bigger challenge. There was a long lead in time for the model that I first chose and I just could not wait that long. I was close to giving up and keeping the Mini but Stacey was determined to get me my car in the timeframe I had and she worked magic behind the scenes, e mailing at weekends and evenings with options and even while she was on holiday until in no time at all I had my fabulous TT Quattro Coupe. I would recommend Howletts for leasing and for trade in. Fair prices, friendly personal service and great aftercare.
Wendy Jarvis, Suffolk
I choose the car partly on the recommendation of Stacey Howlett. You get a lot of car for the monthly fee.
Dealing with Howlett's was so easy, everything was done for us. Already being an existing client made the financial check even easier.
Ms Toni Russell, Soul Bros, Olney, Bucks
'I had been looking for a sound, value-for-money deal on a Mercedes. Having done extensive research I was impressed with a particular deal on offer which I saw online.
I had been referred to Stacey through a business colleague and thought I would see if she were able to match this deal and provide me with the service and care that my colleague had raved about.
Stacey came back to me and said that, unfortunately, that deal was not available, but to her credit, she went away and managed to get it honoured in full. This is all the more astounding as my brother is the dealer principal at a Mercedes dealership and couldn't get anywhere near the deal. In fact he can't believe I got it at all! This was all down to Stacey's help and persistence and professionalism.
I have since referred a number of colleagues to Stacey and am sure they will experience the same high standards of care that I have.
Thank you so much Stacey'
Mr Alec Cameron, Planning Matters, Glasg
Excellent service from Stacey and the whole process from start to finish was painless, efficient and very professional.
Carol Schleip, Hadleigh
Michael Spicer had this to say:-
'Our first company lease car and we chose a Mini Cooper Clubman to promote our business and both the graphics firm Unique Signs and Howlett Leasing were recommended by the dealer, Cooper Norwich. The total experience was completely pain free and seamless and Stacey was most attentive and helpful in dealing with application paper work and promptly answering our queries. We are delighted with the service and would have no hesitation in repeating the arrangement next time round and recommending Howlett Leasing to friends and colleagues'.
Read Spicer Architecture, Norfolk
An efficient, easy to use and helpful service from beginning to end. Stacey provided options that dealers couldn't. The process was seamless and we are delighted with our new car.
Alex De'Cort, Essex
I have just taken delivery of a new Peugeot 208 Allure from Howlett Leasing on a Personal Contract Hire. It is the first time I have ever had a top-of-the-range car, and still trying to master everything on the touch-screen.
Am delighted with the car, and thank you to Stacey who was so patient with me as I changed my mind again and again, then didn't send the right forms, but we got there in the end. Nothing was too much trouble for Stacey as she re-calculated three times, but it was all worth it in the end.
Mr Eric Britt, Huntingdon, Cambs
Howlett Leasing have dealt with leasing the vehicles of my last 3 companies over a 10 year period and I couldn't recommend them high enough. Extremely helpful and efficient.We will definitely use them again in the future
Sandy Wright, East Lothian
I called Stacey and advised her of the type of car I was looking for. Within 24 hours I had a list of options and prices ( all very good). From this I picked the car I required and completed the proposal online. The process was easy and Stacey kept me in the loop through the whole procedure.
The car was ready 4 weeks earlier than the dealer had stated and delivered without any trouble. Howlett leasing provides a great service with very reasonable rates. Thanks very much for arranging my beautiful new car!
James Cuckow, Briarcare Recruitment Ltd
I lease a car every three years and I had six months left on my existing contract. I found that with my increase in work I needed to change it for a slightly bigger one to carry more equipment. (I'm a mobile hairdresser and beautician.) I was not impressed that they wouldn't swap a bigger car from the one I was using, increase my monthly payments and continue with the contract. I had to cease my contract with them and incur a hefty charge. Luckily Stacey was recommended to me by a mutual friend. She showed me better options on leasing a car to suit my life style, and not only that, offered me choices of different contracts that I could choose from which worked better for me. I was very impressed with Stacey as she was so helpful and very efficient in finding me my perfect car, which is bigger, lovely looking and enjoyable to drive!! I cannot thank her enough!!
Nicky Mitchell, Cambs
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Howlett Leasing is registered with the Office of Fair Trading Consumer Credit Licence No. 686251
Howlett Leasing is authorised and regulated by the Financial Conduct Authority.
This Document sets out the terms and conditions under which we conduct our business.
Regulation: Howlett Leasing are authorised and regulated by the Financial Conduct Authority. Not all the business we undertake is authorised and regulated by the Financial Conduct Authority. Our Firm Reference Number is 631134. We are permitted to act as a Credit Broker. It is important to state that we are a credit broker and not a lender.
You may check this information on the FCA’s Register by visiting www.fca.org.uk/register or by contacting them on 0845 606 1234.
Trade Body: We are members of the BVRLA (British Vehicle Rental & Leasing Association). You can check this on the BVRLA website, our membership number is 1477.
Our Services: We offer our services to you which include:-
Arranging finance with a funder after you have agreed the cost and funders charges (or the basis of such costs if they cannot be determined in advance)
We are not linked to any of our lending panel members.
We recognise it is important for customers to be able to shop around for credit and alternative sources of credit.
Some of the services that we provide are not regulated by the Financial Conduct Authority. You will be advised in advance of any such proposal or service.
Quotations: We will quote figures based on our funders cost of funds. We will conduct a fact find so that we are able to tailor the most suitable quotation to meet your demands and needs. The funder has the right to change or decline these quotes on receipt of the full proposal.
Quotations are valid for 14 days from the date of issue unless otherwise specified. Figures shown are subject to manufacturer's and or dealer price changes, fluctuations in interest rates or changes in government legislation. These are outside of our control. Manufacturer lead-times do fluctuate and delays are beyond our control. We will keep you updated on a regular basis on the status of your order.
Mileage: Is shown as either contract annual mileage or total contract mileage depending upon the funder. If you exceed the total annual mileage by the end of the lease period, the leasing company may, depending on the type of contract, charge a fee for each extra mile over this total.
Contract Overview: If you have not opted to have the servicing/maintenance provided by the leasing company then you are responsible for servicing the vehicle in accordance with the manufacturer's recommendations. We call this customer/driver maintained. If the vehicle is being returned to the leasing company it must be in a roadworthy state with a recorded service history. Tyres must be at or above the legal limit and the general vehicle condition commensurate with the leasing companies requirements. If you need clarification of this please ask for a copy of the BVRLA (British Vehicle Rental Leasing Association) guide which can be provided upon request. If required the vehicle must have a valid MOT certificate. The cost of the MOT test is your responsibility if the vehicle is customer/driver maintained. You may be charged for reinstatement work.
Business Leasing prices are plus VAT, Personal Leasing prices are including VAT. Our prices include the delivery cost (unless specified) by the dealer to your chosen UK mainland destination, this includes number plate, Road Fund Licence (if applicable) and Vehicle Registration Charge.
Finance is subject to status and to persons over 18 years of age only. Underwriting guarantees/indemnities may be required. For purchase plans, the Optional Final Payment plus any other applicable fees may apply in order to own the vehicle at the end of the agreement.
If for any reason you fail to be cleared for finance with the leasing provider we will discuss this with you prior to applying for funding with an alternative lender. An additional application will mean an additional footprint on your credit file.
Where the vehicle is fitted with a DPF (Diesel Particulate Filter) or DEF (Diesel Exhaust Fluid) system or 'Adblue', You are responsible for adhering to the manufacturer's guidelines and ensuring timely top ups at your own cost.
You are responsible for registering your vehicle if a ULEV or LEV (low emitting vehicle) with the DVLA for any waiver of fees, for example, the London Congestion Charge and with the Dart charge for using the Dartford Crossing. If you fail to register and receive a fine the leasing company will charge the cost of the fine and an administration fee.
If you receive any traffic infringement penalties you are responsible for paying them directly to the authority concerned. If any fines are forwarded to your leasing company, they will settle the fine and recharge this to you with an additional administration fee.
If you are an Individual, Sole Trader or Partnership with less than 4 Partners you will need to complete a cooling off period prior to taking delivery of your vehicle. You will be requested to send in two proofs of identification (gas/electric/council tax/water bill) dated within the last 90 days and photo card of your Driving Licence for a particular partner/s as specified.
End of contract: It is your responsibility to contact us to arrange collection of your vehicle prior to the end of the agreement. The leasing company will not automatically collect the vehicle. You will be charged if you retain the vehicle past the end of the agreement.
Excess mileage charges may apply if you exceed your total contract mileage at a rate set by the Leasing Companies
Delivery: Timescales are provided to you by us as an indication only and whilst we will endeavour to ensure that any timescales for delivery are met, we will not be liable to you for any loss arising out of late delivery. For the avoidance of doubt a late delivery date does not entitle the customer to cancel an order.
Financial Transactions: All financial transactions must be made by DD or Bank Transfer.
Cancellation: In the event of a cancellation of your order you may be charged a fee by us. Your order will include the details and costs of this cancellation charge.
Our Remuneration: Is an introductory payment payable by the funder. We do not take credit for payments due until the funding has been paid out. You are entitled, at any time, to request information regarding any payment which we may have received as a result of placing your finance with a funder.
Conflicts of Interest: If through exceptional circumstances Howlett Leasing or any of its partners or other customers has a material interest in business you ask to be transacted for you, we will make you aware of the conflict of interest and we will obtain your consent before your instructions are carried out.
Consumer rights – finance agreement cooling off period: Statutory cooling off periods relating to regulated finance agreements are in place for all vehicles. Please note that vehicles will not be delivered until the cooling off period has expired (14 days from the date you sign the finance agreement).
Your Responsibilities: In order for us to fulfil our responsibilities to you, you must:
* Read the documentation we give you and let us know if there is anything that is unclear or that does not represent your requirements
* Comply with the terms and conditions of any agreement we arrange for you
* If you are aware of any circumstances or facts that could affect your application then it is your responsibility to bring these to our attention.
Data Protection and Confidentiality: We are registered under the Data Protection Regulations and abide by the requirements of the Regulations. The information we receive from you is used to provide quotations and arrange finance with a funder. You have the right to cancel your authority to use such information. Before or after you enter into any agreement with a funder, to help make credit decisions, the funder will make a credit search with a credit reference agency. If you are a company or partnership they will also make enquiries about the principle director(s) or partner(s) with a credit reference agency. Full details of the use and disclosure of your information by the funder is contained within the terms and conditions of any agreement which you should read before signing.
All customers records are treated as private and confidential and Howlett Leasing therefore reserves the right to give you copies of your particular records. If you require a copy of your records please send a request to: Data Controller, Howlett Leasing, Sudbury Road, Lavenham, Sudbury, Suffolk, CO10 9PJ. We are required to verify your identity in accordance with the Proceeds of Crime Act 2002 (POCA) and the Money Laundering Regulations 2007.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.